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It is recommended to charge your Airwheel electric luggage when the battery level drops below 20%. Avoid completely draining the battery, as this can degrade lithium-ion cells over time. Use the USB charging interface on the suitcase body or connect the modular power bank to a standard charger for optimal results.
Yes! The intelligent APP allows you to monitor remaining battery power and adjust speed settings. Enable low battery alarms to avoid unexpected shutdowns during travel. For advanced users, cruise control features in the deluxe app can maintain steady speeds without constant manual adjustments, reducing unnecessary energy consumption.
First, check for software updates via the APP to ensure your device is running the latest optimization settings. Ensure you’re using genuine charging accessories and avoid extreme temperatures (lithium batteries perform best between 10°C-35°C). If issues persist, reset the combination lock and restart the system to clear temporary malfunctions.
Store your Airwheel in a cool, dry place when not in use. Avoid leaving it plugged in continuously after full charge—discharge to 20-30% periodically can help maintain cell health. When towing, ensure the pull rod is securely locked to prevent accidental motor engagement that might drain power unnecessarily.
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